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8 Web Writing Tips

March 4th, 2010 by Kenn

Three stumbling blocks many first-time website owners face are:

  1. The discovery that a website, for it to be effective, requires writing.
  2. The Web is read differently than books, manuals or other print mediums, and therefore requires a different style.
  3. Umm, I’m not a good writer.

With that, lots of people struggle to write for their site. And as you know, if your website is content-lacking people won’t read it, they won’t get motivated by it, and they won’t take action towards buying your coaching wares. Also, search engines won’t be able to send you visitors.

Here are some tips to make writing website content easier, faster, and more natural.

  1. Shift into the mind of your target audience. As a warm-up exercise, take a minute and imagine one person who is in your target audience. For example, a great past client who got a lot of help from you. Imagine you are right there with that person, sitting over coffee - connected to and eager to help them. What are they thinking? What’s keeping them up at night? What do they struggle with? What do they really want in the end?
  2. Remember that it’s just a draft. I’ve heard that the art of writing is really the art of re-writing. So, forget trying to get it perfect the first time around. Just get it down. It’s just a draft. Don’t sweat it. Have fun. Keep a steady pace.
  3. Speak in your own tone of voice. Write in your normal, conversational voice. Write like you are emailing a friend or chatting on an instant messenger. Let it flow.
  4. How much to write? Shorter is better but at the same time, keep your points complete.
  5. On formatting. If you want to emphasize words, use italics. Bolding is great for the first sentence of paragraphs and not so great if used too much. Since underlining is used to denote links, avoid underlining for emphasizing. Use bullet points when listing things.
  6. The We/I Issue - Some coaches wonder if they should write from the perspective of “we” as a bigger operation, or “I” as an individual (fearing looking small). I suggest you write using “I” instead of hiding behind a “we” if you are a small operation. Think of yourself as the business spokesperson. It’s much easier for visitors to read. But, here’s the key: use a lot of “you” in your content.
  7. Use an active voice. Instead of saying “High levels of stress are often caused by poor life balance” Say, “Poor life balance causes high levels of stress.” You might, sort of, want to possibly avoid wishy-washy words like “may,” “might,” “sort of,” “could,” “can,” “can be,” “virtually,” “up to,” “as much as,” “help,” “like,” “believe,” “possibly.” I’ve kinda found that it could help.
  8. Don’t try to be smart - be helpful. Focus on caring and being real as opposed to trying to sound like you know everything. Also, you don’t need to say everything under the sun. You will have plenty of time in the future to write more great stuff. Write to connect with people. Write to care.

Go forth and may the words be with you.

Got another handy writing tip, tool, or trick? A fave? Please share.


How a Blogging KIT Beats a Newsletter KIT for Building Your Expert Coach Status

February 22nd, 2010 by Kenn

A KIT is your Keep-In-Touch strategy. The better (frequent, consistent, and valuable) you keep in touch, the better you grow your image as an expert coach (clients gravitate toward experts!).

Many coaches struggle to implement their newsletter KIT on a consistent basis because it’s a lot of work.

Newsletters are associated with a big production including articles, tips, offers and more - akin to print newsletters.

So, for a coach, a new coach at that, to start a newsletter can be a bit of work to get off the ground and a pain in the butt to keep going.

Add to that, the newness of marketing, the newness of building a business, and the newness of business writing. That’s a lot.

Enter blogging.

Blogging is writing short (can be long) frequent posts (articles, tips, comments, anything goes) by an individual usually for a specific audience. It’s then posted to the blog.

How blogging is a better KIT than doing newsletters for new coaches:

  • Blog entries can be shorter articles. So, it’s faster to write. Great for an emerging coach.
  • They are often more of a one-to-one, conversational type of communication, like an email to a friend. So, to write it is very natural. You don’t need to be an expert writer.
  • You can publish a blog post very quickly - simply write it and click publish. Much less of a production than a newsletter.
  • With the various tools (RSS, social networks) it’s easy to send your blog post to your readers and to potential readers. Once setup, it’s automatic.
  • Blogging tends to be more fun because you can write and publish at the spur of the moment - when a great idea pops into mind.
  • Search engines like websites with newer, fresher content and blogging is a good way to appeal to search engines - bringing you more visitors.

A Blog KIT strategy is a great way for new coaches (seasoned ones too) to quickly create and send valuable content to people - thus building trust, familiarity, and your expert coaching status.



Increase Website Visits: 2 Compelling Titles Deconstructed

February 3rd, 2010 by Kenn

Something that always fascinated me was how to title things. Titling things well is a huge piece of your marketing because it gets attention and gets your people thinking about their goals - one of your key skills as a coach!

Three of my favorite components to good titles are:

  1. Mystery Element  (5 of this, how to that, secret to)
  2. Value Element (… to reach this goal, … to eliminate that challenge)
  3. Uniqueness: Uniqueness (fast, you can do now, free, new, for elephants)

Here is the first of two examples…

– New Program: 10-Week Fat-Shedding w/o Exercise –

Why I like it?

  • It promotes a new program and I like it when coaches put invitations out to get people engaged
  • People love the word “new”
  • States the value: shedding fat
  • Mystery element: What’s this program?
  • Uniqueness: “w/o exercise” (which is also quite valuable)

It could be better if it used the word “weight-loss” because people probably search on the term weight loss more than “fat shedding.”

Though, SPAM blockers might be on the lookout for the phrase, “weight-loss” and prevent this email from getting through.

And the second example is…

– Free: An Audio Interview with Dawn Allen on Removing Blocks to Love –

Likes:

  • Mystery - the content in the interview
  • Benefit - removing blocks to love -> hence find love
  • Uniqueness, and value: It’s an audio and it’s from famous love coach
  • Free is very powerful. We like free.

(Side note: Dawn does have some audio recordings for women seeking Mr. Right on her home page here: http://www.inspiredheartcoaching.com/)

A great book on titles: Tested Advertising Methods by John Caples and Fred E. Hahn). It got 5 of 5 stars from 58 people at Amazon. You know it’s a winner. This book increased my newsletter open rates from approximately 20% to 80%.

On a side note, when I work with clients, I’m very sensitive to what they title things in their materials. I challenge their titles to help ensure they pack a punch.

As a quick additional tip, if you are struggling to choose a title, for say an ebook, what you should do is share it with 10 people in your target audience and get their reactions. That should help you decide.

Got a great Blog Entry Title You Love? Wonder if your recent title could be improved? Post it as a comment and let’s see wutcha got.


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